Refund policy
We do not accept returns for any reason other than that the ordered product and the delivered product are different.
Thank you for your understanding.
Please be sure to check the product when receiving the product.
We have made every effort to ensure that our products are perfect, but in the unlikely event that:
Please contact us by email.
1 If the ordered product and the delivered product are different
2 If the product is dirty or damaged
Defective products due to the above reasons will be replaced.
Please contact us at the above address within 7 days after receiving the item, and then return it.
*Limited to unused items.
*Please accept our apologies for any damages or damages due to transportation.
[Returns and exchanges due to customer's convenience]
It doesn't suit your skin, it doesn't suit your body, you bought the wrong product, it's not what you expected, you want to return the rest, etc.
We do not accept any returns or exchanges due to customer's convenience.
Due to the uniqueness of the product, hygiene, etc., the product once delivered to the customer
It cannot be sold again.
Therefore, we cannot accept any returns or exchanges regardless of whether the product is opened or unopened.
Please be sure to read the contents of your order before purchasing.
※※※※please note※※※※
[Cancellation after shipment]
Please do not open the outer box for transportation after the product arrives.
Cancellation after the product has been shipped
"Administrative processing fee 540 yen and round-trip shipping fee
+ Cash-on-delivery charge of 432 yen (in the case of cash-on-delivery) total amount
will be charged.
*If you use cash on delivery, you cannot refuse to receive the item at the time of delivery.
Be sure to receive it once, and after contacting our store with your intention to return it,
Please send it back. The customer is responsible for the shipping costs associated with the return.
*Even if there is a free shipping notation, we actually bear the shipping fee, so
We will charge the actual cost.
Thank you for your understanding.
Please be sure to check the product when receiving the product.
We have made every effort to ensure that our products are perfect, but in the unlikely event that:
Please contact us by email.
1 If the ordered product and the delivered product are different
2 If the product is dirty or damaged
Defective products due to the above reasons will be replaced.
Please contact us at the above address within 7 days after receiving the item, and then return it.
*Limited to unused items.
*Please accept our apologies for any damages or damages due to transportation.
[Returns and exchanges due to customer's convenience]
It doesn't suit your skin, it doesn't suit your body, you bought the wrong product, it's not what you expected, you want to return the rest, etc.
We do not accept any returns or exchanges due to customer's convenience.
Due to the uniqueness of the product, hygiene, etc., the product once delivered to the customer
It cannot be sold again.
Therefore, we cannot accept any returns or exchanges regardless of whether the product is opened or unopened.
Please be sure to read the contents of your order before purchasing.
※※※※please note※※※※
[Cancellation after shipment]
Please do not open the outer box for transportation after the product arrives.
Cancellation after the product has been shipped
"Administrative processing fee 540 yen and round-trip shipping fee
+ Cash-on-delivery charge of 432 yen (in the case of cash-on-delivery) total amount
will be charged.
*If you use cash on delivery, you cannot refuse to receive the item at the time of delivery.
Be sure to receive it once, and after contacting our store with your intention to return it,
Please send it back. The customer is responsible for the shipping costs associated with the return.
*Even if there is a free shipping notation, we actually bear the shipping fee, so
We will charge the actual cost.